Frequently Asked Questions

  • Great to hear you’re ready to move forward with your therapy journey!

    Please feel free to request an appointment through the Contact Me page at your convenience. I’ll promptly set your appointment time and create your profile in Zanda, which is the secure online health record system that I use. 

    This platform allows you to complete important paperwork ahead of our first session, so we can spend that time focusing on what brought you to counselling and your goals.

  • I offer in-person appointments in Lane Cove and telehealth sessions via Zoom.
    For telehealth appointments, a stable internet connection and a quiet, private setting are required to support confidentiality and the quality of our work together.

    Telehealth sessions cannot be conducted while driving or from noisy or public environments.

  • My practice is dedicated to supporting adults (ages 18+).

  • I generally recommend starting with weekly counselling sessions to build momentum and make steady progress on the concerns that brought you to therapy. Over time, we can gradually move to fortnightly or monthly appointments as appropriate.

    That said, I’m always happy to meet you where you are and adjust the frequency to what feels right for you. Your needs and pace are what matter most in this process.

  • Yes — with a few important exceptions.

    What you share in counselling is confidential. However, I am legally required to break confidentiality if there is a risk of serious harm to yourself or others, or if I become aware of child abuse or neglect, in line with my duties as a mandatory reporter.

    If you would like me to involve another provider or support person in your care, I will ask you to sign a consent form giving me permission to share information with them.

    Although rare, if I am ordered by a court to disclose information about your counselling, I am legally obligated to comply.

    Lastly, the practice management software I use complies with the Australian Privacy Act to help ensure that your information — and mine — remains private and secure.